ConSense Gesellschaft mit beschränkter Haftung

consense-gmbh.de · Aachen, Germany

ConSense Gesellschaft mit beschränkter Haftung develops and implements software for quality management and integrated management systems, helping organizations document, control, and optimize their processes and compliance requirements. The company serves mid-sized and large enterprises across various industries, generating revenue through software licenses, maintenance contracts, and consulting and implementation services.

  • Business Process Management
  • IT Consulting & Implementation
Revenue
$8.0M
Employees
70
Founded
2003
Headquarters
Aachen, Germany

What 13 Arbolus experts think of ConSense Gesellschaft mit beschränkter Haftung

The NPS scores show a strong positive trend with most ratings at 8 or above (70%), indicating widespread satisfaction. Renewal intent is high, with all high and mid spenders indicating intent to renew, and Users reporting long-term, stable implementations. Stickiness is evident, with more than 80% of customers beyond the one-year adoption stage. The main sentiment theme is reliable value delivery in core quality, compliance, and process management functions.Overall Customer Sentiment: Positive

Who reviewed ConSense Gesellschaft mit beschränkter Haftung

Total customers 13 13 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 85% (11)
  • Director 15% (2)
Operations Manager Director NPS 10
Strategy Partner C-Suite NPS 6
Engineering Leader C-Suite NPS 8

Employer names and spend open once the report publishes.

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Sentiment

53 Net Promoter Score, from 13 scored reviews
  • Promoters 8
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Mar 8
  • Jun 8
  • Jul 9
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 44 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

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