Control Union

controlunion.com · Rotterdam, Netherlands

Control Union is a global inspection, certification, and sustainability services company that supports supply chains in agriculture, food, forestry, textiles, biofuels, and related industries. It provides auditing, testing, verification, and certification services to producers, traders, brands, and governments to ensure compliance with quality, safety, and sustainability standards. The company generates revenue through fees for its inspection, certification, and advisory services delivered worldwide via a network of offices and laboratories.

IT Consulting & Implementation

Listed in

Revenue: $800.0M
Employees: 10,000
Founded: 1920
Headquarters: Rotterdam, Netherlands

What 5 Arbolus experts think of Control Union

NPS scores skew highly positive with three users rating 8 or above and only a single detractor. Renewal intent aligns closely with user satisfaction, with strong intention to continue among satisfied customers. High stickiness is evident for those with more than a year of usage; concern centers on price and turnaround time. Expert feedback repeatedly affirms value in expertise, trustworthiness, and global acceptance, while cost and speed are cited as the main weaknesses.Overall Customer Sentiment: Positive