Arbolus Intelligence

Cooper Parry

cooperparry.com · Castle Donington, United Kingdom

Cooper Parry is a UK-based accounting and business advisory firm providing audit, tax, corporate finance, and consulting services to entrepreneurial mid-market businesses and their owners. The firm generates revenue through professional services engagements across areas such as compliance, transaction support, and strategic advisory. It serves clients across sectors including technology, private equity–backed companies, and high-growth privately owned businesses.

  • Accounting & Bookkeeping Software
  • IT Consulting & Implementation
Listed in
Revenue
$90.0M
Employees
650
Founded
1850
Headquarters
Castle Donington, United Kingdom

What 21 Arbolus experts think of Cooper Parry

Most customers report high satisfaction with Cooper Parry’s relationship focus, responsiveness, and technical capability. NPS scores cluster in the 7–9 range, except for isolated detractors. Renewal signals are generally positive, with some high spenders citing offboarding or project completion as reasons for non-renewal. Stickiness is high among clients engaged for >1 year. Primary themes include partner-like engagement, technical consulting, and value for money, but some caution around outgrowing capability, cost, or major staff changes. Positive

Who reviewed Cooper Parry

Total customers 21 18 current · 3 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 65% (14)
  • Director 30% (6)
  • Manager 5% (1)
Finance Leader C-Suite NPS 6 Will renew Submitted Nov 2024
Operations Leader C-Suite NPS 9 Submitted Mar 2026
Finance Leader Director NPS 3 Not renewing Submitted Nov 2024

Employer names and spend open in the full report, along with the other 18 customers.

Everything 21 customers told us about Cooper Parry.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 21 scored reviews
  • Promoters 7
  • Passives 10
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Nov 8
  • Mar 7
  • Apr 7
  • Jun 7
  • Jul 7
  • Sep 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.

Praised

  • Technical Expertise and Responsiveness
  • Collaborative Partnership Approach
  • Reliable, Low-Overhead Support
  • Cross-Sector Expansion

Criticised

  • Price and Relationship Dependence
  • Scalability and Innovation Gaps
  • Service Level and Growth Limits
  • Vendor Relationship Risks

What customers say

Technical Expertise and Responsiveness
“Cooper Parry’s technical knowledge and quick responses impressed us, especially for complex areas like restructuring and private equity mid-market work.”
Collaborative Partnership Approach
“Cooper Parry really takes the time to engage with us deeply, showing genuine partnership and active engagement instead of just checking boxes.”
Reliable, Low-Overhead Support
“Cooper Parry reliably delivers the external expertise we need for accounting, tax, and finance advisory without adding too much overhead or complexity.”

Renewal intent

Plan to renew 60%
  • Will renew 9
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 70% 10 answers
  • Director 33% 3 answers
  • Manager 100% 1 answer
  • Not specified 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Cooper Parry customers

Report

Customer Report - Sep 2026 Sep 2026 21 + 0

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