CRDN
CRDN (formerly Certified Restoration Drycleaning Network) provides textile, electronics, and art restoration services for insurance carriers, contractors, and property owners following fire, water, and other property damage events, operating through a franchise network across North America and select international markets. The company generates revenue through restoration service fees billed primarily to insurers and their partners. It also offers related contents handling and specialty cleaning services to support property loss claims.
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2001
- Headquarters
- United States of America
What 5 Arbolus experts think of CRDN
NPS distribution is overwhelmingly positive, with 67% giving scores of 9 or 10, and no detractors reported. Renewal intent is strong, with 60% certain to renew, and the remainder unsure but not negative. Stickiness is high with 83% of customers in the 'MoreThan1Year' implementation stage, indicating established value. Quantitative data shows the largest driver of positive sentiment is operational efficiency.Positive
Who reviewed CRDN
- C-Suite 40% (2)
- Manager 60% (3)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 67% 3 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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