Creatrust
Creatrust is a Luxembourg-based fiduciary and corporate services firm that provides company formation, fund and SPV administration, tax and accounting, and wealth structuring services to entrepreneurs, investors, and international businesses. It helps clients set up and manage Luxembourg and cross‑border structures, including investment funds, securitization vehicles, and holding companies, and generates revenue through professional services and recurring administration fees.
- IT Consulting & Implementation
- Revenue
- $6.0M
- Employees
- 40
- Founded
- 2009
- Headquarters
- Luxembourg
What 6 Arbolus experts think of Creatrust
NPS scores across the pool vary from 6 to 8, indicating a moderate overall sentiment with no detractors. 33% are unsure about renewal, 33% express intent to renew, while 17% do not plan to renew and 17% indicate low engagement. Stickiness is mixed: 33% are in ongoing long-term use (>1 year), 17% are in pilot, and 33% have undefined implementation or are consultants. Key themes include moderate satisfaction but with signals of churn risk among low or unsure spenders.Overall Customer Sentiment: Neutral
Who reviewed Creatrust
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 7.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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