Crisis Prevention Institute
Crisis Prevention Institute provides training and certification programs that teach de‑escalation, behavior management, and safe physical intervention techniques to professionals in education, healthcare, human services, and other care settings, helping organizations reduce workplace violence and improve safety outcomes. The company generates revenue by selling instructor-led courses, certifications, and related materials to institutions and organizations worldwide.
- Learning Management
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 1980
- Headquarters
- Milwaukee, United States of America
What 14 Arbolus experts think of Crisis Prevention Institute
NPS distribution in the sample skews positively, with 63% scoring 9-10, indicating promoter status, and only 7% scoring 5-6 as detractors. Renewal intent is mixed: several influencers are unsure about renewal even with mid-to-high spend, while all users have not expressed definitive renewal intent. Stickiness/implementation stage data show 80% have been past the first year of implementation, while only one offboarding and two in pilot/early stages are observed. Key themes include strong user satisfaction and a dispersed pattern in spend-to-renewal correlation.Overall Customer Sentiment: Positive
Who reviewed Crisis Prevention Institute
- C-Suite 86% (12)
- Director 7% (1)
- Manager 7% (1)
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Sentiment
50 Net Promoter Score, from 14 scored reviews- Promoters 9
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Sep 9
- Feb 8
- Feb 8
- Mar 8
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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