Corsair

corsair-capital.com · New York City, United States of America

Corsair Capital is a private equity firm that invests in financial services and business services companies, typically partnering with management teams to support growth, operational improvement, and strategic development. It manages institutional capital across multiple funds and generates revenue primarily through management fees and performance-based carried interest. The firm focuses on control and significant minority investments in established middle-market businesses globally.

  • Wealth & Investment Software
  • IT Consulting & Implementation
Revenue
$25.0M
Employees
60
Founded
1992
Headquarters
New York City, United States of America

What 11 Arbolus experts think of Corsair

Corsair receives consistently high NPS scores (8–10) from most experts, particularly among users and influencers in key spend accounts, with only one mid-spender expressing a moderate NPS of 5. Renewal intent is positive to neutral, with strong likelihood of renewal among high spend/long tenure users, and uncertainty present mostly in the lower spend segments. Stickiness is high for established customers; implementation stages span pilot to multi-year usage, reflecting a range of maturity in adoption. Experts cite reliability, ecosystem breadth, and centralized management as top strengths, while usability and automation are noted as improvement areas.Overall Customer Sentiment: Positive

Who reviewed Corsair

Total customers 11 9 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 29% (3)
  • Director 29% (3)
  • Manager 43% (5)
Operations Generalist Manager NPS 10
Revenue Partner Not specified NPS 8 Undecided
Revenue Partner Not specified NPS 5 Not renewing

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about Corsair.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

45 Net Promoter Score, from 11 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Dec 9
  • Apr 9
  • Jun 9
  • Jul 8
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Praised

  • Expanding Automation and AI Capabilities
  • Cross-Vendor Compatibility and New Ecosystem Features
  • Improved Usability and Integration
  • Reliability and Functional Breadth

Criticised

  • Ecosystem Dependency and Pricing
  • Room for Greater Flexibility and Automation
  • User Experience Needs Improvement
  • Competitive Innovation in Component Categories

What customers say

Reliability and Functional Breadth
“I depend on Corsair's reliability and the breadth of its functions which support many critical business processes in one place.”
Strong Brand and Continuous Innovation
“I recommend Corsair for its performance, strong reputation in memory, and continued innovation in peripherals and components.”
Integrated Ecosystem and Centralized Management
“I value Corsair for letting me control and monitor multiple compatible devices through a single interface, improving my workflow.”

Renewal intent

Plan to renew 17%
  • Will renew 1
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 0% 2 answers
  • Manager 0% 1 answer
  • Not specified 0% 2 answers
  • 10/10 Average score from customers who will renew
  • 8.8/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

Most weighed by Corsair customers

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