Cushman & Wakefield
Cushman & Wakefield is a global commercial real estate services firm that provides brokerage, property and facilities management, project and development services, valuation, and advisory services to occupiers, investors, and owners of real estate. The company generates revenue through transaction fees, management and outsourcing contracts, and consulting and valuation engagements across office, industrial, retail, multifamily, and specialty property types.
- Revenue
- $10.0B
- Employees
- 52,000
- Founded
- 1917
- Headquarters
- Chicago Loop, United States of America
What 29 Arbolus experts think of Cushman & Wakefield
NPS distribution is highly positive, with 8 out of 23 experts giving a score of 9 or above and the majority clustering between 7 and 10. Renewal intent is explicitly 'Yes' for all influencers with stated intent, and most users remain with the platform for over a year, indicating strong stickiness. Only two respondents in an offboarding phase reported lower NPS (5). Quantitative signals point to robust customer satisfaction, longevity, and a positive perception of service quality.Overall Customer Sentiment: Positive
Who reviewed Cushman & Wakefield
- C-Suite 69% (20)
- Director 21% (6)
- Manager 10% (3)
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Sentiment
31 Net Promoter Score, from 29 scored reviews- Promoters 11
- Passives 16
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 31 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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