DarkVision

darkvisiontech.com · Burnaby, Canada

DarkVision is an industrial technology company that provides high-resolution acoustic imaging and analytics solutions for downhole oil and gas operations. Its hardware and software platform enables operators to visualize wellbore conditions, evaluate casing and completion integrity, and optimize production decisions. The company generates revenue by selling imaging services and related data analytics to energy producers and service companies.

  • Asset Performance Management
  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$35.0M
Employees
200
Founded
2013
Headquarters
Burnaby, Canada

What 15 Arbolus experts think of DarkVision

NPS scores are clustered in the 8–10 range, with only one outlier at 5. Renewal intent is positive where reported—75% of responses indicate intent to renew, with the remainder being 'Not sure.' Most customers are in advanced implementation stages (MoreThan1Year or just transitioning from pilot), corresponding with high spend and strong NPS. Key quantitative themes include early demonstrable value and successful scaling to broader rollouts.Overall Customer Sentiment: Positive

Who reviewed DarkVision

Total customers 15 14 current · 1 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 53% (8)
  • Director 27% (4)
  • Manager 20% (3)
Operations Manager Director NPS 8
Engineering Engineer Director NPS 10
Engineering Engineer C-Suite NPS 9

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Sentiment

53 Net Promoter Score, from 15 scored reviews
  • Promoters 9
  • Passives 5
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Apr 9
  • May 9
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 53 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 0% 1 answer
  • Manager 100% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

For people who use DarkVision

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