Dixie Pipe Sales, Inc.

dixiepipe.com · Houston, United States of America

Dixie Pipe Sales, Inc. is a steel pipe distributor specializing in new and used pipe products for applications such as construction, piling, structural projects, and related industrial uses. The company sources, processes, and delivers pipe to contractors, fabricators, and other commercial customers across its service region. Revenue is generated through the sale and distribution of pipe and related steel products.

Revenue
$25.0M
Employees
35
Founded
1976
Headquarters
Houston, United States of America

What 5 Arbolus experts think of Dixie Pipe Sales, Inc.

NPS responses are highly polarized, with scores of 10, 9, 9, 5, and 1, reflecting a wide spectrum of satisfaction. Renewal intent is universally uncertain (100% Not Sure), indicating an unclear retention outlook. Most customers have used the vendor for over one year (60%), while the remainder did not specify implementation stage. The main themes are mixed satisfaction and cautious future intent, with no evident trend toward strong advocacy or definite churn.Overall Customer Sentiment: Neutral

Who reviewed Dixie Pipe Sales, Inc.

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Finance Leader C-Suite NPS 10 Undecided
Operations Leader C-Suite NPS 1 Undecided
Operations Leader C-Suite NPS 5 Undecided

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 0
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 4 answers
  • Director 0% 1 answer
  • 6.8/10 Average score from undecided customers

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