Ebury
Ebury is a financial technology company that provides cross-border payments, foreign exchange risk management, and working capital solutions to small and mid-sized businesses and institutions engaged in international trade. It offers multi-currency accounts, international payments, FX hedging, and trade finance products, generating revenue through transaction fees, FX spreads, and financing charges. Ebury serves clients globally through its digital platform and network of local offices, often in partnership with banks and financial intermediaries.
- Cross-Border Payments & FX
- Embedded Finance & Banking-as-a-Service
- Revenue
- $450.0M
- Employees
- 1,800
- Founded
- 2009
- Headquarters
- Londonderry County Borough, United Kingdom
What 16 Arbolus experts think of Ebury
NPS scores are clustered between 7 and 9, with the majority at 7 or 8, indicating a moderately positive sentiment overall. Renewal intent is mixed, with several high spenders indicating both 'Yes' and 'No' responses, and a small proportion expressing uncertainty. Most respondents are at More Than 1 Year implementation stage, with some in OffBoarding or early stages. Stickiness and satisfaction appear higher among influencers and those with long-term usage, but variance in renewal signals areas for attention.Overall Customer Sentiment: Positive
Who reviewed Ebury
- C-Suite 75% (12)
- Director 25% (4)
Employer names and spend open once the report publishes.
Tell us when the Ebury report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
25 Net Promoter Score, from 16 scored reviews- Promoters 4
- Passives 12
- Detractors 0
Cumulative NPS by month
+0 over 6 months- May 8
- Jul 8
- Jan 8
- Mar 8
- May 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 25 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 63% 8 answers
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
More in Financial Services & Payments
Other companies in Financial Services & Payments with a customer report.
For people who use Ebury
Do you use Ebury at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 16 customers of Ebury have already contributed
Takes a few minutes. Your identity stays anonymous.