Edwards Lifesciences
Edwards Lifesciences is a global medical technology company that develops and manufactures heart valve therapies, critical care monitoring systems, and related cardiovascular devices for hospitals and clinicians. It generates revenue by selling transcatheter and surgical heart valves, repair products, and hemodynamic monitoring solutions, along with associated accessories and services. The company primarily serves cardiologists, cardiac surgeons, and hospital systems worldwide.
- Revenue
- $6.4B
- Employees
- 19,000
- Founded
- 1958
- Headquarters
- Irvine, United States of America
What 7 Arbolus experts think of Edwards Lifesciences
NPS scores are overwhelmingly positive, with 71% of responses in the 9–10 range, and only one instance at 7. Renewal intent is captured in 43% of cases, all expressing an intent to renew, with zero negative intent recorded. The stickiness is high, as 86% of experts report being in the 'More than 1 year' implementation stage. The key sentiment themes include high satisfaction, strong user loyalty, and robust product adoption.Overall Customer Sentiment: Positive
Who reviewed Edwards Lifesciences
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
85 Net Promoter Score, from 7 scored reviews- Promoters 6
- Passives 1
- Detractors 0
Cumulative NPS by month
-1 over 5 months- Aug 10
- Jan 9
- Mar 9
- Apr 9
- May 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 85 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
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