Epic Games
Epic Games is an interactive entertainment and software company best known for developing the Unreal Engine game development platform and popular titles such as Fortnite. Through Unreal Engine, it provides real-time 3D creation tools used by game developers, film and TV studios, automotive and architectural firms, and other industries under a licensing and royalty-based model. The company also operates the Epic Games Store and offers related digital services and tools for creators and players worldwide.
- Cloud Infrastructure & Hosting
- No-Code & Low-Code Platforms
- MLOps & ML Platforms
- Revenue
- $6.0B
- Employees
- 4,500
- Founded
- 1991
- Headquarters
- Caryville, United States of America
What 7 Arbolus experts think of Epic Games
NPS scores are high (range: 7–10; mean: ~9), with 86% of responses 9 or higher, indicating strong customer advocacy. Renewal intent is unanimously positive where reported, and all respondents have more than one year of platform use, indicating deep stickiness. No detractor scores are present. Key themes are long-term adoption, strong satisfaction, and consistent renewal among high-influence stakeholders.Overall Customer Sentiment: Positive
Who reviewed Epic Games
- C-Suite 57% (4)
- Director 43% (3)
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
-1 over 5 months- Jul 10
- Oct 9
- Mar 9
- May 9
- Jul 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 2 answers
- 50% 2 answers
- 9.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
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