ETHENA

goethena.com · New York City, United States of America

Ethena provides online compliance training and education software for businesses, offering courses on topics such as harassment prevention, diversity and inclusion, and code of conduct, delivered through a modern, bite-sized content platform. It serves mid-market and enterprise employers that need to meet regulatory and internal compliance requirements while improving employee engagement with training. The company generates revenue through subscription-based licensing of its training platform and content to organizations on a per-employee or seat basis.

  • Learning Management
  • HRIS & Core HR
Revenue
$15.0M
Employees
120
Founded
2019
Headquarters
New York City, United States of America

What 5 Arbolus experts think of ETHENA

NPS scores are widely distributed: two Users at 8 and 7 indicate moderate satisfaction, while the remaining reflect lower scores at 5 and 3. Only one Influencer shows a high renewal intent ("Yes") with multi-year tenure and substantial spend. Two experts are in pilot or less than 1-year stages, corresponding to more uncertain or mixed sentiment. The primary theme is that established customers score higher on both NPS and intent, while pilot users remain ambivalent or dissatisfied.Overall Customer Sentiment: Neutral

Who reviewed ETHENA

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
People Leader Manager NPS 8 Will renew
Legal Partner C-Suite NPS 3
Revenue Leader C-Suite NPS 5 Not renewing

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Sentiment

-40 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 3
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Manager 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 5/10 Average score from customers not renewing

For people who use ETHENA

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