Everlight Radiology
Everlight Radiology is a teleradiology services provider that delivers remote radiology reporting and clinical support to hospitals and imaging centers, with a focus on out-of-hours and overflow reporting. It operates a global network of consultant radiologists working across time zones to provide timely diagnostic reports and second opinions. The company generates revenue through contracted reporting services and service-level agreements with healthcare providers and hospital groups.
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2006
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of Everlight Radiology
NPS scores are consistently high, with majority at 8-10, indicating high customer advocacy. Renewal intent is positive among high spenders, though mid- and low-spend users express some budget caution or lack certainty about budget allocation, reflecting purchasing cycles and evolving NHS funding. Most experts report more than 1 year of implementation, with several exceeding £100K annual spend, and positive feedback on use case outcomes (backlog reduction, urgent pathways). However, continued cost scrutiny and desire for greater AI integration are recurring themes. Overall Customer Sentiment: Positive
Who reviewed Everlight Radiology
- C-Suite 67% (5)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Everlight Radiology.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
+2 over 4 months- Apr 6
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 51 across 2 companies.
Praised
- AI-Driven Workflow Enhancements
- Expansion to Under-Served Areas
- Deeper System Integration and Real-Time Visibility
- Rapid Turnaround Enabling Patient Pathways
Criticised
- Challenges in Remote and Rural Implementation
- AI and Vetting Gaps
- Cost and Budget Friction
- Relationship and Communication Challenges
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by Everlight Radiology customers
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