Sectra
Sectra is a Swedish medical technology and cybersecurity company that develops and sells imaging IT solutions for radiology, pathology, and cardiology, as well as secure communication and data encryption products for defense, government, and critical infrastructure customers. Its primary revenue comes from software licenses, SaaS and managed services, maintenance contracts, and related professional services. The company serves hospitals and health systems globally alongside public authorities and security-sensitive organizations, with operations across Europe, North America, and other regions.
- Electronic Health Records
- Cybersecurity Services
- Revenue
- $220.0M
- Employees
- 1,200
- Founded
- 1978
- Headquarters
- Linköping, Sweden
What 15 Arbolus experts think of Sectra
NPS scores are highly positive, with 73% scoring 9 or higher and only 9% scoring 5 or below. Renewal intent is strong among high-spend influencers, with isolated low intent linked to lower NPS. Stickiness is high, with over 90% of experts reporting implementation of more than one year. Key themes are sustained satisfaction in clinical settings, correlation between high spend and loyalty, and robust system adoption.Overall Customer Sentiment: Positive
Who reviewed Sectra
- C-Suite 62% (9)
- Director 23% (3)
- Manager 15% (2)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 15 scored reviews- Promoters 11
- Passives 2
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 50 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 100% 4 answers
- 50% 2 answers
- 0% 1 answer
- 9.2/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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