Securden

securden.com · Newark, United States of America

Securden is a cybersecurity software company that provides privileged access management, password management, and remote access solutions for IT teams and enterprises. Its platform helps organizations secure administrator and service accounts, control and audit access to critical systems, and meet compliance requirements. The company generates revenue through subscriptions and licenses to its on-premises and cloud-based products, sold primarily to mid-market and enterprise customers as well as MSPs.

  • Identity & Access Management
  • Cybersecurity Services
Revenue
$6.0M
Employees
60
Founded
2018
Headquarters
Newark, United States of America

What 15 Arbolus experts think of Securden

NPS scores range from 3 to 10, with a weighted average close to 7.5, and notable clusters of scores at 8, 9, and 10. Renewal intent is highly positive: 67% of respondents indicate clear intent to renew, 20% are not sure, and just 1 case is negative. Most implementations are either in pilot or more than 1 year in production, showing sustained engagement.Key themes include strong product adoption in high spend accounts, higher satisfaction in long-term (>1 year) deployments, and some uncertainty in pilot and community sector clients. Overall Customer Sentiment: Positive

Who reviewed Securden

Total customers 15 10 current · 5 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 80% (12)
  • Director 20% (3)
Engineering Executive C-Suite NPS 3 Undecided
Engineering Leader C-Suite NPS 9 Will renew
Executive C-Suite NPS 7 Will renew

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Sentiment

6 Net Promoter Score, from 15 scored reviews
  • Promoters 5
  • Passives 6
  • Detractors 4

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 73%
  • Will renew 11
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 12 answers
  • Director 100% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 4.7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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