FRSTEAM
FRSTeam is a restoration services company specializing in cleaning and restoring garments, textiles, and soft contents damaged by fire, smoke, water, or mold for residential and commercial customers. It works primarily through referrals from insurance carriers, contractors, and adjusters, providing pack-out, cleaning, storage, and delivery services via a network of franchise and company-owned locations. The company generates revenue through service fees paid by insurers and property owners for restoration projects.
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 1988
- Headquarters
- United States of America
What 6 Arbolus experts think of FRSTEAM
NPS distribution is strong, with 83% of experts rating NPS between 8 and 10. High spenders and Influencers explicitly intend to renew, indicating loyalty. 83% of respondents have used the service for over a year, reflecting deep operational integration. The primary data-driven theme is high satisfaction and confidence in renewing, especially among those with larger contracts, with no reported negative sentiment. Overall Customer Sentiment: Positive
Who reviewed FRSTEAM
- C-Suite 33% (2)
- Director 17% (1)
- Manager 50% (3)
Employer names and spend open once the report publishes.
Tell us when the FRSTEAM report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 8/10 Average score from customers who will renew
More in Supply Chain & Logistics
Other companies in Supply Chain & Logistics with a customer report.
For people who use FRSTEAM
Do you use FRSTEAM at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of FRSTEAM have already contributed
Takes a few minutes. Your identity stays anonymous.