GALLS
Galls is a distributor and retailer of uniforms, duty gear, and equipment for public safety professionals, including law enforcement, fire, EMS, security, and corrections agencies. The company sells branded and private-label apparel, footwear, body armor, and tactical gear through its e-commerce site, catalogs, retail stores, and contract programs. It generates revenue by supplying agencies and individual first responders with customized uniform programs, equipment packages, and related services.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 1,500
- Founded
- 1967
- Headquarters
- Lexington, United States of America
What 5 Arbolus experts think of GALLS
NPS scores reported range from 3 to 9, with a median near 7. Renewal intent shows variation: only 20% (one expert) report clear intent to renew, while another 20% are in offboarding and not renewing; the remainder did not specify intent. Implementation stickiness favors established users (60% with more than one year), and offboarding is only seen among mid-spend, influencer-driven accounts. Overall, sentiment is mixed, with some loyal, satisfied users alongside more neutral and disengaged voices.Overall Customer Sentiment: Neutral
Who reviewed GALLS
- C-Suite 40% (2)
- Director 20% (1)
- Manager 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
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