Genpak
Genpak is a manufacturer of disposable foodservice packaging, producing foam, plastic, and compostable containers, plates, bowls, and trays for restaurants, food processors, and retail foodservice operators. The company sells its products primarily through distributors and direct sales across North America. Its portfolio includes both conventional and eco-focused packaging solutions for takeout, delivery, and prepared foods.
- Revenue
- $450.0M
- Employees
- 900
- Founded
- 1969
- Headquarters
- Mooresville, United States of America
What 6 Arbolus experts think of Genpak
NPS scores are strongly positive, with three out of six experts giving a perfect NPS of 10, and two additional scores of 9 and 7 each, resulting in the majority of scores at or above 7. Most respondents have maintained usage for over one year, suggesting high adoption and product stickiness. Renewal intent data was not available, but the long implementation duration combined with high NPS scores infers robust user satisfaction and loyalty. The primary theme is strong user advocacy and satisfaction with Genpak’s solutions.Overall Customer Sentiment: Positive
Who reviewed Genpak
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
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