Genpak

genpak.com · Mooresville, United States of America

Genpak is a manufacturer of disposable foodservice packaging, producing foam, plastic, and compostable containers, plates, bowls, and trays for restaurants, food processors, and retail foodservice operators. The company sells its products primarily through distributors and direct sales across North America. Its portfolio includes both conventional and eco-focused packaging solutions for takeout, delivery, and prepared foods.

Revenue
$450.0M
Employees
900
Founded
1969
Headquarters
Mooresville, United States of America

What 6 Arbolus experts think of Genpak

NPS scores are strongly positive, with three out of six experts giving a perfect NPS of 10, and two additional scores of 9 and 7 each, resulting in the majority of scores at or above 7. Most respondents have maintained usage for over one year, suggesting high adoption and product stickiness. Renewal intent data was not available, but the long implementation duration combined with high NPS scores infers robust user satisfaction and loyalty. The primary theme is strong user advocacy and satisfaction with Genpak’s solutions.Overall Customer Sentiment: Positive

Who reviewed Genpak

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 33% (2)
  • Manager 17% (1)
Operations Partner C-Suite NPS 10
Revenue Leader Director NPS 7
Operations Leader Director NPS 9

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

For people who use Genpak

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