Globality, Inc.
Globality provides an AI-powered sourcing and procurement platform that helps large enterprises automate and optimize how they source services and indirect spend, using a digital marketplace and workflow tools to match business needs with suppliers. The platform is used by procurement and business stakeholders to run sourcing events, evaluate suppliers, and manage spend more efficiently. Globality generates revenue through subscription and usage-based fees paid by enterprise customers for access to its software and marketplace capabilities.
- Procurement & Sourcing
- Workflow Automation
- Business Intelligence & Dashboards
- Revenue
- $60.0M
- Employees
- 350
- Founded
- 2015
- Headquarters
- Palo Alto, United States of America
What 11 Arbolus experts think of Globality, Inc.
NPS scores range from 5 to 10, with the majority in the 7–9 range, reflecting moderate-to-strong satisfaction. Renewal intent is mixed: 50% indicate 'Yes', while the remainder are 'Not Sure,' suggesting some uncertainty around ongoing value perception. Implementation stages are distributed between less than 1 year and more than 1 year, with adoption spread evenly across tenured and recent customers. The main sentiment drivers are efficiency gains for high spenders and renewal uncertainty among mid-tier clients.Overall Customer Sentiment: Neutral to Positive
Who reviewed Globality, Inc.
- C-Suite 55% (6)
- Director 18% (2)
- Manager 27% (3)
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Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 9
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 9 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 75% 4 answers
- 0% 2 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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