Greif

greif.com · Delaware City, United States of America

Greif is a global manufacturer of industrial packaging products and services, producing steel, plastic, fibre and intermediate bulk containers, containerboard, and related packaging accessories for industries such as chemicals, food and beverage, agriculture, and pharmaceuticals. The company also provides packaging reconditioning, logistics, and container lifecycle services to help customers manage and recycle industrial packaging. Greif generates revenue by designing, manufacturing, and servicing packaging solutions sold directly to industrial and commercial customers worldwide.

Revenue
$6.2B
Employees
13,500
Founded
1877
Headquarters
Delaware City, United States of America

What 5 Arbolus experts think of Greif

The NPS distribution consists of scores ranging from 5 to 9, with a median around 7–8. Only one expert expressed definite intent to renew, while two were unsure and one indicated no intent to renew. Most respondents have adopted the solution for more than one year, with only a single expert at the pilot stage. Thematic clustering suggests higher satisfaction and intent to renew among enterprise customers with long-term engagement, while uncertainty is prevalent among newer or less embedded users.Overall Customer Sentiment: Neutral

Who reviewed Greif

Total customers 5 4 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 20% (1)
  • Manager 40% (2)
Operations Manager Manager NPS 9
Marketing Leader Manager NPS 7 Not renewing
Not specified Director NPS 8

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Jan 7
  • Feb 6
  • Jul 6
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Manager 0% 1 answer
  • 5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Greif

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