GRUNDFOS
Grundfos is a global manufacturer of pumps and water technology solutions, providing pumping systems, controls, and related services for applications in buildings, industry, and water utilities. The company serves customers such as commercial and residential building owners, industrial manufacturers, and municipal water and wastewater operators, generating revenue through the sale of equipment, aftermarket parts, and service contracts. It focuses on energy-efficient and digitally enabled water and pump solutions to improve water supply, wastewater handling, and process performance.
- Revenue
- $4.8B
- Employees
- 22,000
- Founded
- 1945
- Headquarters
- Bjerringbro, Denmark
What 5 Arbolus experts think of GRUNDFOS
Net Promoter Score (NPS) data is polarized: three responses at or above NPS 8 suggest strong advocacy among high spenders and Influencers, while one User's NPS of 2 indicates isolated dissatisfaction. Renewal intent is positive among 50% of experts, with another 33% expressing uncertainty. Stickiness is high among those in active or recent implementation phases, particularly with less than one year of use. Thematically, satisfaction is linked to spend level and role category, with Influencers displaying greater loyalty.Overall Customer Sentiment: Positive
Who reviewed GRUNDFOS
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jun 8
- Jul 8
- Jan 8
- Feb 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 2 answers
- 100% 2 answers
- 7.5/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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