Graham Packaging

grahampackaging.com · Lake Forest Park, United States of America

Graham Packaging is a global designer and manufacturer of rigid plastic containers and packaging solutions for consumer products, serving food and beverage, household, personal care, and automotive brands. The company provides custom and stock plastic packaging, including bottles and containers, and generates revenue by supplying these products and related services to large CPG and industrial customers. It operates manufacturing facilities across North America and internationally to support high-volume, long-term packaging programs.

Revenue
$2.8B
Employees
4,800
Founded
1968
Headquarters
Lake Forest Park, United States of America

What 7 Arbolus experts think of Graham Packaging

NPS scores among the provided pool range from 5 to 9, with a mean near 6.7, and generally reflect moderate satisfaction. Renewal intent is strongly positive for high spenders and long-term users, with the majority of respondents being engaged for over one year. Stickiness appears high, as several implementations surpass the 12-month mark, and positive themes such as sustainability and production capability are evident from quantitative patterns.Overall Customer Sentiment: Positive

Who reviewed Graham Packaging

Total customers 7 3 current · 4 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Engineering Leader Director NPS 8
Not specified C-Suite NPS 6
Executive C-Suite NPS 5

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Sentiment

-42 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 4

Cumulative NPS by month

+1 over 3 months
  • Jan 5
  • Apr 6
  • Jun 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

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