Grede

grede.com · Milwaukee, United States of America

Grede is a North American manufacturer of ductile, gray and specialty iron castings and machined components used in powertrain, chassis, and industrial applications for automotive, heavy truck, and industrial OEMs. The company operates multiple foundries and machining facilities, supplying engineered metal components on a contract manufacturing basis. It generates revenue by producing and finishing cast iron parts to customer specifications under long-term supply agreements.

  • Manufacturing Execution & Quality
  • Asset Performance Management
  • IT Consulting & Implementation
Revenue
$900.0M
Employees
3,000
Founded
1920
Headquarters
Milwaukee, United States of America

What 10 Arbolus experts think of Grede

The NPS distribution skews positive with 60% of scores at 8 or above (with 8, 9, and 10 as frequent values), indicating a majority of satisfied users. Renewal intent is generally strong, with the few responses received indicating positive long-term outlook, especially among customers with more than one year of adoption. Stickiness is high in the mature customer cohort, with most responses indicating a stable implementation stage and ongoing usage. The main themes in the quantitative data are strong stickiness among long-tenured users and generally favorable sentiment.Overall Customer Sentiment: Positive

Who reviewed Grede

Total customers 10 8 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 50% (5)
Operations Leader Director NPS 9
Not specified Director NPS 9
Operations Manager C-Suite NPS 8

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • Jan 9
  • Feb 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from customers not renewing

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