FXall

fxall.com · New York City, United States of America

FXall is an electronic trading platform for institutional foreign exchange, providing access to liquidity from multiple banks and venues for spot, forward, swap, and other FX products. The company serves asset managers, hedge funds, corporations, and financial institutions with tools for price discovery, execution, and transaction cost analysis. It generates revenue through trading-related fees and platform services.

  • Payment Processing
  • Cross-Border Payments & FX
Revenue
$120.0M
Employees
250
Founded
2000
Headquarters
New York City, United States of America

What 15 Arbolus experts think of FXall

NPS scores are strongly positive with 36% scoring 9 or above and 82% at 7 or higher. Renewal intent is high among Influencers and upper spend brackets, with all Influencers who disclosed intent indicating willingness to renew except two 'Not Sure' responses from lower spend brackets. Most customers are in the MoreThan1Year adoption stage, suggesting entrenched usage and broad integration into workflows. Key themes are sustained satisfaction, high utility, and strategic vendor reliance.Overall Customer Sentiment: Positive

Who reviewed FXall

Total customers 15 14 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 80% (12)
  • Director 20% (3)
Finance Manager C-Suite NPS 8 Will renew
Finance Leader C-Suite NPS 10
Not specified C-Suite NPS 7 Will renew

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Sentiment

33 Net Promoter Score, from 15 scored reviews
  • Promoters 7
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 6 answers
  • Director 33% 3 answers
  • 8.1/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

For people who use FXall

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