GIATA GmbH

giata.com · Berlin Treptow, Germany

GIATA GmbH is a travel technology company that provides hotel and destination content, mapping, and data management solutions to tour operators, online travel agencies, travel agencies, and hospitality providers. Its platform aggregates, normalizes, and distributes hotel information, images, and identifiers to improve data quality and consistency across booking and distribution systems. The company generates revenue through software licensing, data subscriptions, and related services to travel industry clients.

  • Data Integration & ETL
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
90
Founded
1996
Headquarters
Berlin Treptow, Germany

What 9 Arbolus experts think of GIATA GmbH

9 customers have reviewed GIATA GmbH so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed GIATA GmbH

Total customers 9 7 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Director 11% (1)
  • Manager 11% (1)
Revenue Manager C-Suite NPS 8 Will renew
Marketing Leader Director NPS 8 Will renew
Strategy Leader C-Suite NPS 7 Not renewing

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Sentiment

22 Net Promoter Score, from 9 scored reviews
  • Promoters 2
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+0 over 5 months
  • Nov 8
  • Dec 8
  • Feb 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use GIATA GmbH

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