Givaudan PTE Singapore Ltd.
Givaudan PTE Singapore Ltd. is the Singapore-based subsidiary of Givaudan, a global manufacturer of flavors, fragrances, and active cosmetic ingredients used in food, beverage, consumer goods, and personal care products. The company develops and supplies customized formulations to FMCG manufacturers and related industries, generating revenue through long-term supply relationships and product development partnerships.
- Revenue
- $7.6B
- Employees
- 17,000
- Founded
- 1992
- Headquarters
- Singapore, Singapore
What 40 Arbolus experts think of Givaudan PTE Singapore Ltd.
NPS scores are predominantly strong, with 70% of experts rating NPS as 8–10 and only isolated low scores. Renewal intent is mostly positive, particularly among high-spending large enterprise clients with more than one year of implementation. Early-stage adopters or those in pilot phases have moderate sentiment, reflecting ongoing evaluation. Key themes from expert feedback include high satisfaction with product quality, technical support, and supply reliability, while drawbacks center on pricing and qualification timelines. Overall Customer Sentiment: Positive
Who reviewed Givaudan PTE Singapore Ltd.
- C-Suite 72% (29)
- Director 15% (6)
- Manager 13% (5)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about Givaudan PTE Singapore Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
47 Net Promoter Score, from 40 scored reviews- Promoters 22
- Passives 15
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 47 across 1 companies.
Praised
- Product Quality and Consistency
- Technical/Application Support
- Breadth of Product Range and Innovation
- Digital Information and Support
Criticised
- Qualification and Approval Complexity
- Supply-Chain and Lead Time Issues
- Pricing Premium
- Supply Disruption Risk
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 80% 5 answers
- 100% 1 answer
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Report
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