Arbolus Intelligence

harvey AI

harveyai.com · San Francisco, United States of America

Harvey is an AI-native legal software company that builds large language model–based tools to help law firms, in-house legal teams, and other professional services automate research, drafting, and analysis workflows. Its platform integrates with firm knowledge bases and external data sources to generate and review legal documents, surface relevant precedents, and support complex advisory work. The company generates revenue through enterprise software subscriptions and usage-based contracts with law firms and corporate legal departments.

  • Document & Vision AI
  • Workflow Automation
  • Legal Practice Management
Listed in
Revenue
$25.0M
Employees
220
Founded
2022
Headquarters
San Francisco, United States of America

What 6 Arbolus experts think of harvey AI

NPS scores are notably high, with most experts rating the tool between 7 and 10. Renewal intent is uniformly positive among those providing spend data, and all users with extended adoption are satisfied with implementation. The tool’s ability to accelerate and organize legal work, combined with reliable document handling and time savings, dominates positive feedback, though caution remains regarding output verification and pricing. Overall Customer Sentiment: Positive

Who reviewed harvey AI

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 60% (4)
  • Director 20% (1)
  • Manager 20% (1)
Data Ops Not specified NPS 8 Submitted Sep 2026
Legal Partner C-Suite NPS 8 Submitted Aug 2026
Generalist Generalist C-Suite NPS 10 Will renew Submitted Aug 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about harvey AI.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 3 months
  • Jul 10
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Praised

  • Useful Drafting Assistance
  • Strong Document Analysis Features
  • Time Savings for Document Handling
  • Improve Integration and Performance

Criticised

  • Pricing Pressure
  • Competitive AI Solutions
  • Performance with Complex Documents
  • Human Verification Always Required

What customers say

Useful Drafting Assistance
“It’s useful for drafting, as Harvey provides strong support for creating initial drafts and summarizing findings, saving me time on routine legal writing.”
Strong Document Analysis Features
“The platform’s ability to review contracts or lengthy documents and identify key clauses quickly has been very valuable in improving focus and efficiency.”
Time Savings for Document Handling
“I recommend Harvey AI because it saves substantial time on research and document review, making it ideal for work with heavy document loads.”

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew

Report

Customer Report - Sep 2026 Sep 2026 6 + 0

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