kimi
Kimi is a technology company that develops and operates an AI-native web browser that integrates large language models directly into the browsing experience, enabling users to search, summarize, and interact with web content conversationally. The company monetizes through its browser product and related AI-powered services for consumers and professionals.
- Generative AI Platforms
- Knowledge Management & Collaboration
- Revenue
- $5.0M
- Employees
- 80
- Founded
- 2023
- Headquarters
- San Francisco, United States of America
What 7 Arbolus experts think of kimi
NPS responses are in the 7-8 range, indicating moderate satisfaction. Renewal intent is mixed, with some users unsure about renewal and others not specifying intent. 67% of users are in pilot stage, while 33% have been live for over a year, indicating a blend of early and mature usage. Experts highlight Kimi's strong long-context processing and reasoning but note inconsistent outputs and a less mature ecosystem. Integration gaps and reliability concerns are recurring themes.Overall Customer Sentiment: Neutral
Who reviewed kimi
- C-Suite 67% (5)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about kimi.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 3 months- May 7
- Aug 7
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 50 across 5 companies.
Praised
- Advance Reasoning Capabilities
- Boost Platform Maturity
- Expand Integrations
- Value Versus Competition
Criticised
- Inconsistent Output Quality
- Integration Limitations
- Ecosystem Immaturity
- Value for Money Concerns
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by kimi customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use kimi
Do you use kimi at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of kimi have already contributed
Takes a few minutes. Your identity stays anonymous.