LeanIX GmbH
LeanIX GmbH provides SaaS-based enterprise architecture and SaaS management platforms that help large and mid-sized organizations map their IT landscapes, manage application portfolios, and plan transformation initiatives. Its products are used by CIOs, enterprise architects, and IT leaders to improve transparency, reduce IT complexity, and support cloud and modernization programs. The company generates revenue through subscriptions to its cloud software and related professional services.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2012
- Headquarters
- Bonn, Germany
What 40 Arbolus experts think of LeanIX GmbH
A majority of customers report NPS scores of 8 or above, indicating strong promoter sentiment. Renewal intent is high, with most experts confirming continued use, particularly among high spenders and long-term adopters. Stickiness is evident in the predominance of customers at the MoreThan1Year implementation stage, with only a few in the pilot or offboarding phase. Key expert feedback highlights LeanIX's value in providing visibility, strategic governance, and ease of adoption, while some mention gaps in AI-driven insights. Negative or unclear renewal is rare and typically tied to pilot phases or narrow use cases.Overall Customer Sentiment: Positive
Who reviewed LeanIX GmbH
- C-Suite 74% (30)
- Director 21% (8)
- Manager 5% (2)
Employer names and spend open in the full report, along with the other 37 customers.
Everything 40 customers told us about LeanIX GmbH.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 40 scored reviews- Promoters 23
- Passives 14
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 50 across 7 companies.
Praised
- Customizable and Open Platform
- Application Portfolio Management and Adoption
- Mature Product with Strong Governance
- AI-Driven Automation for Architecture
Criticised
- Gap in AI-driven Decision Support
- Suitability for Custom Modeling
- Lack of Advanced AI and Predictive Analytics
- Competitive Threat from AI Capabilities
What customers say
Renewal intent
Plan to renew 74%Plan to renew, by seniority
- 70% 23 answers
- 83% 6 answers
- 100% 2 answers
- 8.9/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by LeanIX GmbH customers
Report
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