KNIME

knime.com · Switzerland

KNIME is an open-source data analytics platform that enables organizations to build, automate, and deploy data workflows for analytics, machine learning, and reporting. It serves data scientists, analysts, and business teams with a low-code visual interface and commercial extensions for collaboration, governance, and enterprise deployment. The company generates revenue through subscriptions and services for its commercial server products, cloud offerings, and training/support around the open-source platform.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • MLOps & ML Platforms
Revenue
$35.0M
Employees
250
Founded
2004
Headquarters
Switzerland

What 16 Arbolus experts think of KNIME

NPS scores are overwhelmingly positive, with NPS 8 to 10 from the majority of both Users and Influencers, especially from larger organizations and those at the mature implementation stage. Renewal intent is high where reported; all experts who specified intend to renew, and only a minority were non-committal. Stickiness is strong, with nearly all users having used KNIME for over a year, demonstrating embeddedness in critical workflows. Key qualitative themes emphasize extensibility, open-source flexibility, and robust integration capabilities. Performance at scale and advanced feature learning curve are cited as minor concerns.Overall Customer Sentiment: Positive

Who reviewed KNIME

Total customers 16 13 current · 3 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 50% (8)
  • Director 19% (3)
  • Manager 31% (5)
Finance Manager Manager NPS 8
Engineering Manager Manager NPS 8
Other Leader C-Suite NPS 10

Employer names and spend open in the full report, along with the other 13 customers.

Everything 16 customers told us about KNIME.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

62 Net Promoter Score, from 16 scored reviews
  • Promoters 10
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Nov 8
  • Feb 9
  • May 9
  • Jun 9
  • Jul 9
  • Sep 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 38 across 4 companies.

Praised

  • Cost-Effective for Enterprises
  • Strong Community and Extensibility
  • Open Source and Low-Code Accessibility
  • Improve Hybrid Cloud Scalability

Criticised

  • AI-Driven Platform Displacement
  • Superior Competitor Automation
  • Integration Stagnation Risk
  • Advanced Feature Complexity

What customers say

Cost-Effective for Enterprises
“I see KNIME as highly cost-effective, especially due to the robust free offering and enterprise deployment options.”
Strong Community and Extensibility
“I really appreciate the active KNIME community and the options for extending and customizing features to fit our needs.”
Open Source and Low-Code Accessibility
“I recommend KNIME for its open-source flexibility, easy drag-and-drop interface, and strong integration with Python and databases.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Director 100% 2 answers
  • Manager 0% 2 answers
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by KNIME customers

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