Komodo
Komodo Health provides a healthcare data and analytics platform that uses de-identified patient-level data and machine learning to help life sciences companies, payers, and healthcare organizations understand disease burden, optimize commercial and medical strategy, and improve patient outcomes. Its software products and APIs are sold on a subscription and services basis, enabling customers to conduct real-world evidence studies, market access analysis, and patient journey insights. The company monetizes by licensing its platform and data assets and offering related analytics and consulting services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Product Analytics & Feedback
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2014
- Headquarters
- San Francisco, United States of America
What 35 Arbolus experts think of Komodo
The NPS distribution is highly positive, with over 65% of scores at 9 or 10, and only minor representation in lower bands. Renewal intent is strong among high spend accounts, particularly with Influencer roles, and the significant share of customers in 'More Than 1 Year' implementation stage demonstrates high stickiness. Common quantitative themes supporting sentiment include strong product adoption, long-term engagement, and ongoing budget allocation.Overall Customer Sentiment: Positive
Who reviewed Komodo
- C-Suite 67% (23)
- Director 33% (12)
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Sentiment
40 Net Promoter Score, from 35 scored reviews- Promoters 17
- Passives 15
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Feb 8
- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 67% 9 answers
- 80% 5 answers
- 100% 1 answer
- 7.9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by Komodo customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
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