IQVIA

iqvia.com · Durham, United States of America

IQVIA is a global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry, helping pharmaceutical, biotech, and healthcare organizations design, run, and optimize clinical trials and commercial operations. The company combines healthcare data, software platforms, and contract research services to support drug development, real-world evidence generation, and market access. It generates revenue through long-term service contracts, technology subscriptions, and data and consulting engagements with life sciences and healthcare clients worldwide.

IT Consulting & Implementation
Business Intelligence & Dashboards
Clinical Trial & Research Software

Listed in

Revenue: $15.0B
Employees: 86,000
Founded: 2016
Headquarters: Durham, United States of America

What 245 Arbolus experts think of IQVIA

NPS scores for IQVIA are predominantly positive, with strong scores (8–10) among both high- and mid-spending customers and users in regulatory and commercial positions. Renewal intent is generally strong in the high-spending segment, less certain among mid-tier and influencers, with some citing future budget reductions due to project expirations. Stickiness is reflected by the prevalence of long-tenure implementations and routine global usage. Key feedback themes highlight robust platform maturity, price competitiveness, and credibility of data, with cited weaknesses around slow data-to-action cycles and lack of innovation in supplementary products.Overall Customer Sentiment: Positive