iSpot.tv

ispot.tv · Seattle, United States of America

iSpot.tv is a TV and video advertising measurement and analytics company that tracks ad creatives, impressions, and performance across linear, streaming, and digital platforms. It serves brands, agencies, TV networks, and streaming publishers with real-time attribution, audience measurement, and competitive intelligence to optimize media spend and prove business outcomes. The company generates revenue through subscription-based software and data services, as well as custom analytics and measurement solutions.

  • Marketing Analytics & Attribution
  • Business Intelligence & Dashboards
Revenue
$120.0M
Employees
550
Founded
2012
Headquarters
Seattle, United States of America

What 7 Arbolus experts think of iSpot.tv

NPS scores range from 6 to 10, with a clustering at the high performing end: two NPS 10s, one NPS 9, and one NPS 8. One user with less than 1 year implementation gave a lower NPS of 6, while pilot stage implementation still yielded an NPS of 8. Among long-term users (more than 1 year), NPS scores are 7, 9, and 10.Renewal intent is stated as positive for high spenders, and satisfaction tends to increase with longer tenure. Most users are in mature stages of deployment, with only one currently in pilot. The overall distribution indicates sustained enthusiasm and positive sentiment among established customers.Overall Customer Sentiment: Positive

Who reviewed iSpot.tv

Total customers 7 6 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 43% (3)
Data Leader C-Suite NPS 8
Data Leader Director NPS 7 Will renew
Executive Director NPS 10

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+4 over 5 months
  • Apr 4
  • Feb 6
  • Mar 8
  • May 8
  • Jun 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 28 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 1 answer
  • 7/10 Average score from customers who will renew
  • 4/10 Average score from customers not renewing

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