Itiviti AB
Itiviti AB, now part of Broadridge Financial Solutions, provided trading, connectivity, and order management software for capital markets firms, including banks, brokers, and trading venues, generating revenue through software licensing, SaaS subscriptions, and related services. Its solutions covered low-latency trading, market access, and post-trade workflows across asset classes. Following its acquisition, Itiviti’s products are integrated into Broadridge’s capital markets technology portfolio.
- Capital Markets Software
- API Management & Integration
- Cloud Infrastructure & Hosting
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2016
- Headquarters
- Stockholm, Sweden
What 47 Arbolus experts think of Itiviti AB
NPS scores are distributed with a clear lean toward the positive: approximately 35% Promoters (NPS 9–10), 50% Passives (NPS 7–8), and 15% Detractors (NPS 1–6). Renewal intention is strong among high spenders and major banks, but unclear or negative for cost-sensitive or consulting accounts. Most users are at the mature or longstanding implementation stage, correlating with higher overall satisfaction. Expert themes emphasize reliability, trading functionality, and scalability as core strengths, while complexity, integration, and automation gaps are recurring improvement points.Overall Customer Sentiment: Positive
Who reviewed Itiviti AB
- C-Suite 72% (34)
- Director 26% (12)
- Manager 2% (1)
Employer names and spend open in the full report, along with the other 44 customers.
Everything 47 customers told us about Itiviti AB.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-4 Net Promoter Score, from 47 scored reviews- Promoters 14
- Passives 17
- Detractors 16
Cumulative NPS by month
+0 over 6 months- Mar 7
- Apr 7
- May 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -4 across 1 companies.
Praised
- Workflow Automation Enhancements
- Adoption of Advanced Analytics
- Enhanced Customization
- Integration Flexibility
Criticised
- Complex Configuration
- Limited Automation & AI
- Implementation Burden
- Cost Sensitivity
What customers say
Renewal intent
Plan to renew 41%Plan to renew, by seniority
- 35% 17 answers
- 60% 5 answers
- 7.8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Report
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