Arbolus Intelligence

Jedox GmbH

jedox.com · Germany

Jedox GmbH provides enterprise performance management and business planning software that combines budgeting, forecasting, and analytics on a unified platform. Its cloud and on‑premise solutions integrate with Excel and major ERP/BI systems to help finance and business teams model scenarios, consolidate data, and manage corporate performance. The company generates revenue through software subscriptions, licenses, and related services such as implementation, training, and support for mid-market and large enterprises across multiple industries.

  • Financial Planning & Analysis
  • Business Intelligence & Dashboards
  • Enterprise ERP
Listed in
Revenue
$80.0M
Employees
550
Founded
2002
Headquarters
Germany

What 39 Arbolus experts think of Jedox GmbH

NPS scores are strong, with average ratings between 7 and 9 and several promoters (rating 9–10). Renewal intent is generally positive in high and mid spend segments, though 30–35% of users express uncertainty or potential churn—particularly those citing complex scaling needs. Most customers are in full rollout or have used Jedox for more than a year, reporting high stickiness. Positive sentiment is driven by usability and cost; negatives focus on scalability, complex model maintenance, and limits in advanced analytics. Overall Customer Sentiment: Positive

Who reviewed Jedox GmbH

Total customers 39 35 current · 4 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 76% (30)
  • Director 13% (5)
  • Manager 11% (4)
Executive C-Suite NPS 9 Will renew Submitted May 2026
Finance Executive C-Suite NPS 9 Will renew Submitted Dec 2025
Finance Leader C-Suite NPS 8 Will renew Submitted Jun 2026

Employer names and spend open in the full report, along with the other 36 customers.

Everything 39 customers told us about Jedox GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

23 Net Promoter Score, from 39 scored reviews
  • Promoters 16
  • Passives 16
  • Detractors 7

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 22 across 9 companies.

Praised

  • Integrated Planning and ROI
  • Excel-like Usability and Adoption
  • Fast Time-to-Value
  • Enterprise-Ready Collaboration

Criticised

  • Competitive Displacement by Scalable Platforms
  • AI-Enabled Competitors Overtaking
  • Redundancy Risk in Application Landscape
  • Advanced Analytics Gap

What customers say

Integrated Planning and ROI
“Jedox drove a 12% improvement in forecast accuracy with integrated planning, helping us cut inventory costs and improve reporting.”
Excel-like Usability and Adoption
“Jedox is extremely flexible and has an Excel-like interface, so onboarding and training is fast and users adopt it quite readily.”
Fast Time-to-Value
“Jedox offers a very fast start for new users—time to value is quick and both admins and end users find the setup process efficient.”

Renewal intent

Plan to renew 41%
  • Will renew 12
  • Undecided 15
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 52% 21 answers
  • Director 0% 4 answers
  • Manager 0% 3 answers
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by Jedox GmbH customers

Report

Customer Report - Sep 2026 Sep 2026 39 + 1

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