Arbolus Intelligence

Jungle Scout Cobalt

junglescout.com · Austin, United States of America

Jungle Scout Cobalt is an enterprise ecommerce analytics platform that provides brands, agencies, and investors with market intelligence, share-of-voice tracking, and performance insights for Amazon and other marketplaces. The product helps users analyze category trends, monitor competitors, and optimize assortment, pricing, and advertising decisions using large-scale marketplace data. It is offered as a subscription SaaS solution targeted at mid-market and enterprise customers.

  • Business Intelligence & Dashboards
  • Marketing Analytics & Attribution
  • Sales Intelligence & Prospecting
Listed in
Revenue
$65.0M
Employees
350
Founded
2015
Headquarters
Austin, United States of America

What 7 Arbolus experts think of Jungle Scout Cobalt

NPS scores are high (8 and 9), with users highlighting satisfaction in core workflows. All respondents with >1 year experience show strong positive feedback, emphasizing time saving and effective opportunity assessment. Renewal intent is high where disclosed, and stickiness is indicated through long-term usage patterns. Key feedback themes include recognition of value in market insight functions, minor frustrations around niche data gaps, and perceived necessity for active Amazon businesses. Overall Customer Sentiment: Positive

Who reviewed Jungle Scout Cobalt

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 29% (2)
  • Manager 14% (1)
Product Leader Manager NPS 9 Submitted May 2026
Generalist Leader Director NPS 9 Will renew Submitted Jul 2026
Revenue Leader C-Suite NPS 8 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Jungle Scout Cobalt.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • May 9
  • Jul 9
  • Aug 9
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Praised

  • Market Opportunity Validation
  • Positive Reputation Among Sellers
  • User-Friendly Interface and Robust Data
  • Expand Data Breadth and Accuracy

Criticised

  • Churn Risk for Non-Amazon Intensive Users
  • Competitive Displacement from Rivals
  • AI Competitor Threat
  • Niche Data Accuracy Gaps

What customers say

Market Opportunity Validation
“Jungle Scout helps me identify profitable products and validate demand efficiently, significantly reducing the risk of poor investment.”
Positive Reputation Among Sellers
“I chose Jungle Scout because it's widely recommended in seller communities and has a solid track record for reliable insights.”
User-Friendly Interface and Robust Data
“Jungle Scout stands out for its intuitive interface and comprehensive product research tools, making market validation fast and effective.”

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 8.5/10 Average score from customers who will renew

Report

Customer Report - Oct 2026 Oct 2026 7 + 1

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