Jupiter Intelligence

jupiterintel.com · Palo Alto, United States of America

Jupiter Intelligence provides climate risk analytics and modeling software that helps enterprises, financial institutions, and governments quantify the physical risks of climate change to assets and operations, such as flooding, heat, wind, and wildfire. Its platform combines climate science, geospatial data, and probabilistic modeling to deliver asset-level risk scores and scenarios used for planning, underwriting, regulatory reporting, and resilience investments. The company generates revenue through subscriptions and data/analytics services delivered via APIs, dashboards, and custom engagements.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • EHS & Sustainability Software
Revenue
$15.0M
Employees
120
Founded
2017
Headquarters
Palo Alto, United States of America

What 9 Arbolus experts think of Jupiter Intelligence

NPS scores for Jupiter Intelligence show a distribution favoring high and mid-range promoters, with 70% of scores at 7 or above, yet a notable minority at 6 or below. Renewal intent is divided, with 50% of experts affirming renewal, but 25% expressing explicit non-renewal and the remaining unsure. Most customers have used the platform for less than 1 year, with a sample using it for over a year, and pilot deployments are common, indicating ongoing evaluation. The dominant themes across expert feedback emphasize Jupiter’s relevance in physical climate-risk assessment, its scientific rigor, and its limitations in closing the decision-support loop. Main concerns include renewal uncertainty and competitive alternatives. Overall Customer Sentiment: Positive

Who reviewed Jupiter Intelligence

Total customers 9 8 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 89% (8)
  • Director 11% (1)
Operations Partner Director NPS 6 Not renewing
Strategy Partner C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about Jupiter Intelligence.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-11 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Nov 7
  • Jun 7
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -12 across 2 companies.

Praised

  • Move Beyond Hazard Scores
  • Sophisticated Asset-level Analytics
  • AI Decision Support Layer
  • Supports Prioritization of Adaptation

Criticised

  • Lack of Short-term Forecasting Suitability
  • Decision Support Gap
  • Competition and Budget Allocation
  • Internal Solution Alternatives

What customers say

Supports Prioritization of Adaptation
“The ability to move from generic risk scores to supporting resilient and targeted adaptation decisions is Jupiter’s biggest draw for me.”
Relevant for Structured Portfolio Screening
“Jupiter is particularly effective for screening geographically distributed assets to prioritize remediation or further analysis.”
Strong Asset and Portfolio Risk Assessment
“I value Jupiter’s scientific grounding for analyzing climate risk across portfolios and translating complex hazards into formats business teams can use.”

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 75% 8 answers
  • Director 0% 1 answer
  • 7.8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

Top alternatives

Most weighed by Jupiter Intelligence customers

Report

For people who use Jupiter Intelligence

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