Floodlight

floodlightglobal.com · New Orleans, United States of America

Floodlight is a technology-enabled services firm that provides ESG and impact data, analytics, and reporting solutions to institutional investors and asset managers. Its platform aggregates and normalizes environmental, social, and governance data to help clients measure portfolio impact, comply with sustainability regulations, and integrate ESG factors into investment decisions. The company generates revenue through subscriptions and data/analytics services for financial institutions and other professional investors.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$3.5M
Employees
25
Founded
2019
Headquarters
New Orleans, United States of America

What 7 Arbolus experts think of Floodlight

NPS scores range from 5 to 8, with the majority between 7 and 8. Renewal intent is split: 2 report 'Yes', 1 'No', and several 'Not Sure'. Stickiness is balanced, with three experts reporting usage for over one year, three in pilot, and one less than a year. The main sentiment themes are cautious optimism about outcomes, evaluation of ongoing value, and pilot validation. The data indicates a net positive but cautious customer outlook, influenced by varying stages of implementation and renewal uncertainty.Overall Customer Sentiment: Neutral

Who reviewed Floodlight

Total customers 7 7 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 57% (4)
Strategy Partner C-Suite NPS 8 Will renew
Executive Director NPS 5 Undecided
Operations Manager Director NPS 8 Undecided

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 6
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 25% 4 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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