Foundation Medicine
Foundation Medicine is a molecular diagnostics company that provides comprehensive genomic profiling tests to help oncologists, academic centers, and biopharmaceutical companies identify targeted treatment options for cancer patients. It offers tissue- and liquid-based next-generation sequencing assays and reports that link genomic alterations to approved therapies, clinical trials, and research insights. The company generates revenue through clinical testing services reimbursed by payers and patients, as well as companion diagnostic and research partnerships with pharmaceutical companies.
- Clinical Trial & Research Software
- Electronic Health Records
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2010
- Headquarters
- Cambridge, United States of America
What 7 Arbolus experts think of Foundation Medicine
NPS scores are consistently high, all in the 7–10 range, with 33% rating Foundation Medicine a 9 or above. 67% of experts reported using the solution for more than one year, indicative of high stickiness and satisfaction. Renewal intent is positive among high spenders, with only a small fraction expressing uncertainty. The overall trend demonstrates strong retention, satisfaction, and long-term customer engagement.Overall Customer Sentiment: Positive
Who reviewed Foundation Medicine
- C-Suite 86% (6)
- Director 14% (1)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 5
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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