Foursquare
Foursquare is a location technology company that provides a proprietary global places database, location intelligence, and developer tools used by enterprises and app developers to power mapping, geospatial analytics, advertising, and consumer experiences. It monetizes through SaaS and data licensing for analytics and developer APIs, as well as location-based marketing and advertising solutions for brands and platforms.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- Revenue
- $150.0M
- Employees
- 650
- Founded
- 2009
- Headquarters
- New York City, United States of America
What 11 Arbolus experts think of Foursquare
NPS distribution skews positive, with most scores between 7 and 10. Influencers report solid satisfaction, but one low NPS (2) reflects offboarding and potential dissatisfaction. Renewal intent is strongly positive among Influencers with large annual spends, while Users demonstrate high stickiness through >1-year implementations and elevated NPS. Pilot customers are typically Users with positive sentiment (NPS 7–9), but renewal uncertainty exists at the Influencer level. The customer base demonstrates maturity, long-term value realization, and generally consistent satisfaction with the platform.Overall Customer Sentiment: Positive
Who reviewed Foursquare
- C-Suite 55% (6)
- Director 27% (3)
- Manager 18% (2)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 7
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Feb 8
- Mar 8
- Apr 7
- May 7
- Jun 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 100% 1 answer
- 7.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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