Genius Sports
Genius Sports is a sports data, technology, and media company that collects, processes, and distributes live sports data and video to sportsbooks, sports leagues, and media organizations. It provides integrity services, data feeds, trading tools, and fan engagement solutions that help betting operators price and manage markets while enabling leagues and broadcasters to commercialize their official data and content. The company generates revenue through data rights agreements, software and services subscriptions, and media and advertising solutions.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $412.0M
- Employees
- 2,200
- Founded
- 2000
- Headquarters
- Londonderry County Borough, United Kingdom
What 16 Arbolus experts think of Genius Sports
NPS scores range from 3 to 10, with 6 out of 15 giving 8 or higher, indicating moderate promoter strength. Renewal intent is positive for just 13% of responses, with 60% indicating uncertainty—even among high spenders. 86% of respondents have used Genius Sports for over a year, suggesting high stickiness and implementation maturity. Key sentiment themes are durable adoption but lukewarm advocacy and renewal certainty, especially for high-value accounts.Overall Customer Sentiment: Neutral
Who reviewed Genius Sports
- C-Suite 75% (12)
- Director 12% (2)
- Manager 12% (2)
Employer names and spend open once the report publishes.
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Sentiment
-12 Net Promoter Score, from 16 scored reviews- Promoters 3
- Passives 8
- Detractors 5
Cumulative NPS by month
+0 over 4 months- May 7
- Jun 7
- Jul 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 9 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 17% 6 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 5.8/10 Average score from undecided customers
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