GAINS
GAINS is a supply chain planning software company that provides cloud-based demand forecasting, inventory optimization, and replenishment planning solutions for manufacturers, distributors, and retailers. Its platform uses advanced analytics to help organizations balance service levels and working capital, optimize inventory across networks, and improve supply chain performance. GAINS generates revenue through subscription and services fees for its SaaS platform, implementation, and ongoing support and consulting services.
- Business Process Management
- Data Integration & ETL
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 1971
- Headquarters
- Chicago Loop, United States of America
What 7 Arbolus experts think of GAINS
NPS scores among respondents range from 4 to 9, showing a mix of neutral to moderately positive sentiment. 57% express positive renewal intent, while one respondent with a high spend and long-term adoption is offboarding and does not intend to renew. Most users are in the more mature post-implementation stage, with just one in the less-than-one-year category. Satisfaction appears to align with both renewal intent and spend. Key themes include variability in satisfaction, a link between long-term use and higher NPS, and at least one notable churn risk from a large account.Overall Customer Sentiment: Neutral
Who reviewed GAINS
- C-Suite 86% (6)
- Director 14% (1)
Employer names and spend open once the report publishes.
Tell us when the GAINS report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 1
- Detractors 4
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by GAINS customers
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use GAINS
Do you use GAINS at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of GAINS have already contributed
Takes a few minutes. Your identity stays anonymous.