FORWARD NETWORKS

forwardnetworks.com · Palo Alto, United States of America

Forward Networks provides a network assurance and verification platform that creates a mathematical model and digital twin of enterprise and cloud networks to help large organizations analyze, predict, and validate network behavior. Its software is used by IT and network operations teams to improve reliability, security, and compliance across complex multi-vendor, hybrid environments. The company generates revenue through subscriptions and licenses to its SaaS and on-premises software, along with related support and services.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
  • Business Intelligence & Dashboards
Revenue
$45.0M
Employees
250
Founded
2013
Headquarters
Palo Alto, United States of America

What 5 Arbolus experts think of FORWARD NETWORKS

NPS scores are overwhelmingly positive, with 67% rating 9 or 10 and no detractors reported. All respondents in high spend brackets express clear renewal intent. The majority of customers are in the mature stages of adoption, indicating strong stickiness. The dominant sentiment is driven by high satisfaction among IT decision makers in telecommunications and public sector.Positive

Who reviewed FORWARD NETWORKS

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Generalist Leader Not specified NPS 7
Revenue Partner C-Suite NPS 10 Will renew
Engineering Generalist Director NPS 9 Will renew

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Aug 9
  • May 9
  • Jul 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 80 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • 9.3/10 Average score from customers who will renew

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