Kayrros

kayrros.com · Paris, France

Kayrros is an energy and environmental analytics company that uses satellite imagery, geolocation data, and machine learning to measure and monitor assets such as oil and gas infrastructure, emissions, and natural resources. It serves energy companies, financial institutions, governments, and climate-focused organizations with data products and analytics platforms that support investment, risk, and regulatory decisions. The company generates revenue through subscriptions and licensing of its data and analytics services, as well as enterprise contracts and custom projects.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • Energy & Utilities Operations Software
Revenue
$35.0M
Employees
250
Founded
2016
Headquarters
Paris, France

What 13 Arbolus experts think of Kayrros

NPS distribution skews positive, with 70% of respondents rating 8 or above and only one low detractor at NPS 1. Renewal intent is positive for 2 high spenders, yet among the three largest declared spenders, 67% are unsure about renewal. Stickiness is strong: 50% of experts have implemented for more than one year. The pilot stage features both high NPS and uncertainty around renewal, suggesting ongoing evaluation.Key themes are: high satisfaction among users and influencers in core sectors, with the main renewal risk concentrated among high spenders and influencers. Overall Customer Sentiment: Positive

Who reviewed Kayrros

Total customers 13 11 current · 2 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 23% (3)
Executive C-Suite NPS 1 Not renewing
Finance Partner C-Suite NPS 8
Operations Executive C-Suite NPS 8 Undecided

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Sentiment

38 Net Promoter Score, from 13 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 1

Cumulative NPS by month

+4 over 5 months
  • Feb 4
  • Mar 6
  • Apr 8
  • May 8
  • Jun 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers
  • 1/10 Average score from customers not renewing

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