Vortexa
Vortexa is an energy analytics company that provides real-time data and intelligence on global waterborne oil and gas flows to traders, analysts, and energy market participants. Its platform aggregates and models vessel tracking, cargo, and infrastructure data to support trading, risk management, and market analysis decisions. The company generates revenue through subscriptions to its SaaS analytics platform and related data services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 33 Arbolus experts think of Vortexa
NPS scores are predominantly in the 7–10 range, with a concentration at 8–10 indicating positive sentiment and willingness to recommend among core user groups. Renewal intent is strong among high spenders and advanced-stage users, while some low and mid spenders are unsure or price-sensitive. Stickiness is highest where Vortexa aligns with key trading or operational decisions. Recurring feedback praises data quality, real-time coverage, and actionable analytics. Main concerns relate to niche specialization, cost, and limits in breadth versus mega-suite providers. Overall Customer Sentiment: Positive
Who reviewed Vortexa
- C-Suite 55% (18)
- Director 36% (12)
- Manager 9% (3)
Employer names and spend open in the full report, along with the other 30 customers.
Everything 33 customers told us about Vortexa.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
33 Net Promoter Score, from 33 scored reviews- Promoters 12
- Passives 20
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- Mar 8
- Apr 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Praised
- Timeliness and Analytical Value
- Depth and Quality of Data
- Market-Leading Real-Time Intelligence
- Workflow Integration and Collaboration
Criticised
- Data Latency and Uncompetitive Pricing
- Emerging Competitive Solutions
- Reliance on Niche and Switching Risk
- High Switching Costs and Specialized Nature
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 29% 7 answers
- 67% 6 answers
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Vortexa customers
Report
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