VOYATEK
Voyatek is a technology and services company that provides lottery, gaming, and payments solutions to state and provincial lotteries and government-regulated operators. It offers hardware, software platforms, and managed services that support lottery retail networks, digital channels, and transaction processing. The company generates revenue through long-term technology and service contracts, licensing, and transaction-based fees.
- Payment Processing
- IT Consulting & Implementation
- Revenue
- $600.0M
- Employees
- 2,000
- Founded
- 1983
- Headquarters
- Knoxville, United States of America
What 5 Arbolus experts think of VOYATEK
NPS scores from respondents span 5 to 8, indicating a moderate to slightly positive perception of VOYATEK. Only one user confirms a commitment to renewal, while a majority (three out of five) are unsure, suggesting prevalent caution or the need for more proof of value. Implementation stages are mixed: pilot, less than one year, and more than one year, reflecting engagement across various customer journey phases. The primary themes are variability in renewal confidence and moderate user satisfaction.Overall Customer Sentiment: Neutral
Who reviewed VOYATEK
- C-Suite 100% (5)
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 3
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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