Arbolus Intelligence

ClearGov

cleargov.com · Framingham, United States of America

ClearGov provides cloud-based budgeting, planning, and transparency software for local governments, school districts, and other public sector entities, helping them modernize budget development, capital planning, and performance management. Its platform enables collaborative budget workflows, public-facing budget portals, and data-driven reporting, sold on a subscription basis to municipalities and agencies across the United States.

  • Enterprise ERP
  • Business Intelligence & Dashboards
Listed in
Revenue
$15.0M
Employees
120
Founded
2015
Headquarters
Framingham, United States of America

What 34 Arbolus experts think of ClearGov

NPS scores skew positive, with over 60% of experts rating ClearGov at 8 or higher and several giving perfect 10s; only ~15% report NPS 5 or below. Renewal intent is strong among high-satisfaction users, particularly long-term clients, with positive correlation to adoption stage. Stickiness is clearly higher in entities using the platform >1 year. Key feedback themes include ease of use, competitive pricing, onboarding support, but repeated concern about ERP integration gaps. There is some renewal uncertainty among evaluators and low spenders.Overall Customer Sentiment: Positive

Who reviewed ClearGov

Total customers 34 34 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 64% (22)
  • Director 24% (8)
  • Manager 12% (4)
Operations Leader C-Suite NPS 7 Submitted Jul 2026
Operations Leader Director NPS 8 Will renew Submitted Sep 2025
Finance Executive Director NPS 10 Will renew Submitted Sep 2025

Employer names and spend open in the full report, along with the other 31 customers.

Everything 34 customers told us about ClearGov.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 34 scored reviews
  • Promoters 11
  • Passives 15
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 7
  • Jun 7
  • Jul 8
  • Aug 8
  • Oct 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 6 across 7 companies.

Praised

  • Customization Drives Value
  • Expanding Feature Adoption
  • AI-Enabled Forecasting Potential
  • Comprehensive Workflow Coverage

Criticised

  • Competitor Integration Advantage
  • Churn Risk with ERPs
  • Price Sensitivity
  • Onboarding Not Always Intuitive

What customers say

Comprehensive Workflow Coverage
“ClearGov covers all our budgeting workflows, so we don't need to use any other tools for municipal budget management.”
Ease of Use for Public Engagement
“ClearGov's digital solution is user-friendly for the public, making it easy for residents to engage with our budget on various devices.”
Training and Customer Support
“Their onboarding and training plan was far better than competitors, enabling our team to quickly adopt and maximize the tool.”

Renewal intent

Plan to renew 45%
  • Will renew 10
  • Undecided 10
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 36% 14 answers
  • Director 71% 7 answers
  • Manager 0% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 7.4/10 Average score from undecided customers
  • 3.5/10 Average score from customers not renewing

Top alternatives

Most weighed by ClearGov customers

Report

Customer Report - Oct 2026 Oct 2026 34 + 1

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