Clio Grow/Manage (Themis Solutions Inc.)

clio.com · Burnaby, Canada

Clio (Themis Solutions Inc.) provides cloud-based legal practice management, client intake, and CRM software for law firms, helping attorneys manage matters, billing, documents, time tracking, and client communications through its Clio Manage and Clio Grow products, sold on a subscription basis. The platform serves solo practitioners to mid-sized firms, as well as legal professionals and support staff, and integrates with a wide ecosystem of legal and productivity tools. Revenue is primarily generated through recurring SaaS licenses and related services such as training, onboarding, and app integrations.

  • Legal Practice Management
  • Document Management & E-signature
  • Billing & Subscription Management
Revenue
$250.0M
Employees
1,200
Founded
2008
Headquarters
Burnaby, Canada

What 6 Arbolus experts think of Clio Grow/Manage (Themis Solutions Inc.)

NPS scores range from 6 to 10 with a weighted average of 8.1, indicating broad satisfaction. 71% of experts report using Clio for more than one year, suggesting high stickiness. Among those sharing renewal intent, 50% are undecided, but committed users express strong renewal propensity. The dominant themes are long-term adoption among legal professionals, consistently high NPS among users, and value perception tied to daily productivity enhancements.Overall Customer Sentiment: Positive

Who reviewed Clio Grow/Manage (Themis Solutions Inc.)

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Engineering Leader C-Suite NPS 6 Undecided
Generalist Leader C-Suite NPS 8
Executive Director NPS 7

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-2 over 4 months
  • Mar 10
  • Apr 8
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 6/10 Average score from undecided customers

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